Hey everyone! I've been having some issues with my computer lately. About once a day, it suddenly slows down drastically for like two seconds, and I also get the Blue Screen of Death every couple of months. I'm not sure if these problems are related or what might be causing them. I've attached a link to the minidump file from today's BSOD for anyone who can help me figure this out. Thanks a lot!
3 Answers
Honestly, nobody enjoys dealing with zip files, but they're necessary for sharing those dumps! Just make sure you follow the steps to gather and zip those files correctly. It's all part of the process, and it’s crucial for troubleshooting!
The dump file you provided points to an issue with a TPM driver (tpm.sys). While it might not be the root cause, it could be related to a BIOS issue. I suggest checking if your BIOS settings are stable and, if they are, updating it to the latest version from your motherboard’s website. There’s been a known stutter issue linked to the TPM that was resolved with the latest BIOS updates, so that might help your situation. Good luck!
It sounds like you're on the right track with that minidump! Those files are essential for diagnosing BSODs. If you can, navigate to C:WindowsMinidump after booting into Windows (or Safe Mode), and check for any other dump files. Zip them up and upload them to a reliable file-sharing site like mediafire.com, as Reddit often blocks other hosts. Having more files helps with analysis, so if you've got a few, that would be great! Also, you might want to configure Windows to create Small Memory Dumps in the future; check out a guide on that for more details!
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