I have an ASUS TUF A15 laptop that keeps restarting unexpectedly. It can be stable for a couple of hours, but sometimes it restarts just five minutes after I start using it. I'm running Windows 11 and it has an RTX 3050 graphics card. I'm looking for help to figure out what's going on and how to fix this issue!
1 Answer
First, check the Event Viewer on your PC. It logs everything system-related for 30 days. You should filter it by critical and warning errors. Make sure your computer's clock is synced with your phone down to the second before the next restart, then see what the Event Viewer has to say right at that time. If you find any significant errors, we can start troubleshooting from there. If you want an easier interface than the built-in Event Viewer, check out a tool from Nirsoft that can help read those logs more clearly!
I found a DistributedCOM 10016 error in the Event Viewer at the time of restart, but there were other DCOM errors before that, and the system didn't restart then. Do you think this is relevant?