I'm having a tough time getting my company's emails out of the spam folder, and I really need help validating our DKIM and SPF records. I've copied the provided DKIM and SPF values into the TXT fields of our DNS manager, but they're still not validating. Someone mentioned that extra quotation marks were getting added to the content, and I'm not sure how to fix this issue. My job is on the line, so any guidance would be greatly appreciated!
1 Answer
First off, double-check that you're updating the DNS at the correct name servers for your domain. Sometimes changes can take a while to propagate, so give it a bit of time after making any updates. If those are all set and you're still having trouble, it might be a formatting issue with your record.
They only have one domain, and I waited overnight, but it still isn't validating.