I've been using my Omen 16 laptop with a dual monitor setup for several years and it's usually been great. However, I'm facing some serious issues lately. About a week ago, I noticed that my Wallpaper Engine background wasn't displaying properly, which I traced back to an issue with the Omen Gaming Services. I uninstalled that app, which helped momentarily, but then I started experiencing performance drops in games that I used to run smoothly at high settings. Things escalated and yesterday I got a Blue Screen of Death (BSOD) error, and today it happened again. The error code mentioned '0x17', indicating heap corruption. I'm really stuck here! Does anyone have any suggestions on how to fix this? I can provide the full dump file if needed.
2 Answers
To resolve BSOD issues, it’s important to analyze the dump files of the crashes. If you can boot into Windows typically or through Safe Mode, head over to C:WindowsMinidump to check if any dump files are present. Zip that folder and upload it to a file-sharing site like MediaFire or Catbox.moe. If you only find one or none, make sure to follow some steps to configure your system to create small memory dumps for future crashes—this helps us gather more useful data to diagnose the issue. Good luck!
It sounds like you may have a use-after-free error, which is often a programming glitch, but it can also hint at hardware problems—like with your CPU, GPU, or RAM. After checking your dump files, look at the stack trace for more clues regarding what's failing. If you have the latest dump file ready, please share it so we can dig deeper.
I zipped the latest minidump from my last BSOD. Here’s the link: [https://www.mediafire.com/file/as4oqc4a3lei6zp/070625-19859-01.rar/file](https://www.mediafire.com/file/as4oqc4a3lei6zp/070625-19859-01.rar/file)