I recently got a Galleria UL7C-AA2 laptop, a Japanese model, and I've run into a major issue. After about a week of normal use, the laptop suddenly blue-screened and restarted. Now, it won't boot up at all and shows a 'No Bootable Device Detected' message. I tried everything to fix it, including reformatting, but the SSD can't be detected during those attempts. Strangely, it does show up in the BIOS. I even tried using an enclosure to check if the SSD is functioning, but it wasn't recognized either. After repeated tries, I thought a new SSD might solve the problem, so I bought one. It worked fine for a month, but then it happened again! I switched to a cheaper SSD to see if it would also fail, and it did. All this happened while I was just transferring files and casually browsing online. I'm at a loss here—does anyone have any ideas on how to troubleshoot or diagnose what could be wrong with my laptop? Any help would be greatly appreciated!
2 Answers
Have you tried checking your dump files? They can be extremely helpful in analyzing BSOD issues. If you can boot into Windows or Safe Mode, head to C:WindowsMinidump and see if there are any crashed logs there. You can zip them up and upload them to a file-sharing site to get some insight. If you haven't collected many dump files, make sure to check the setup to create Small Memory Dumps. This information can really help pinpoint the problem.
Just to clarify, are you replacing the SSDs without reinstalling Windows each time? If your newer SSDs don't have an operating system installed, they won't boot up at all, except to the BIOS. That could be one reason you're having these issues.
I've installed Windows on all three SSDs as I went along, so that's not the issue.