I need some advice because my iPhone 15 Pro Max has been acting up ever since I downloaded the iOS 18.6 Beta version three days ago. After the update, my phone started shutting down and restarting every minute and a half. I've been to the Apple Genius Bar twice for diagnostics, but even after a factory reset, the problem persists. It's also sending panic logs periodically. I did break the back glass a few months ago and put tape on it, but it was working fine until the update. The Apple technicians mentioned a sensor issue, but didn't explain it well, and since my phone is out of warranty, I'm worried about what to do next. I'm looking for answers on what might be causing this, where I can trade in my phone for any value, or the best places to find a working phone, new or used. I definitely won't try a beta again after this experience!
2 Answers
It sounds like you installed the beta software, which can lead to unexpected issues. Apple typically provides this version for testing, meaning it’s not fully stable. Unfortunately, they don’t give specific diagnoses for individual issues. In your case, it could be a software conflict causing the restarts. Many people have faced similar problems when running beta versions. Just know that there's a risk you take as a beta tester, and your experience seems to be pretty common with this update. Unfortunately, there's not much clarity on what specifically went wrong with your device.
As for trading in your iPhone, you might want to check other resale sites like Swappa or Gazelle, as they sometimes offer more value than what Apple does, especially if you list it as just needing a software fix. For a new phone, eBay or Facebook Marketplace are good options for used devices at a decent price, since people often sell their old phones there.
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