I bought my first desktop PC last month, and I'm having trouble getting Dead by Daylight to run on it at home. Whenever I launch the game through Steam, it just gets stuck on the loading screen and never gets to the title screen. I've tried troubleshooting with the game's support team, and Steam can't help since it's not their game. I've also gone to Best Buy's Geek Squad for help twice: online and in person. Interestingly, the game runs perfectly at the store. One Geek Squad employee mentioned it might be a voltage issue, so I tried different power outlets and cords. I've even reinstalled Steam and the game multiple times. I'm really stuck and could use some advice!
3 Answers
Since it works in one location but not the other, it could definitely be a hardware or connection issue. Ensure you're on a stable internet connection at home, like not using a weak 5G cell connection. Also, check the PC's temperature and connections, and try removing any unnecessary peripherals to see if that helps.
First things first, make sure the monitor is plugged into the graphics card and not the motherboard. That's a common mistake that can cause issues like this. If that's all good, check what peripherals Geek Squad used; it could be that one of your devices is causing a conflict.
It might be worth testing the PC at a friend's house to see if it works there. If it does, it could be something specific in your home setup causing the issue, like your internet connection or even power supply problems.
Yeah, I'm considering checking it at a friend's place next. Just seems so weird that it works in the store.
Good call on the internet stability! Sometimes that's overlooked.