I recently subscribed to ChatGPT using an annual plan on my Mac through the "Continue with Apple" option. However, when I tried to access it on my iPhone, it showed a different email and didn't have the Pro features enabled. I'm worried I might have messed something up. Is there a way to use the same subscription across all my devices?
4 Answers
You should be able to access your account on iOS using the same email and password. If your iOS app doesn’t show your subscription, try copying your login info from your Mac and use the Universal Clipboard to paste it into the iPhone app. That might help get you set up correctly.
I think the issue might be that you're getting logged into different accounts. I had a similar thing happen where I found two different emails saved in my password manager: one for Chrome (where I bought the subscription) and a separate one for the iOS app that kept logging into the free plan. It's super annoying! Check your email settings to see if that’s the case for you too.
Try logging out of the ChatGPT app on your iPhone and then logging back in. It's a simple fix that sometimes works. You can find the log out option in the app settings.
This sounds more like an issue with the "sign in with Apple" feature. Since it hides your actual email, it’s likely you’re using a different account than the one with the subscription. Check if the email associated with your Apple sign-in differs from what you used on your Mac.
That makes a lot of sense! I think I’ll check the emails now. Thanks for that tip!
Yeah, I figured that out too! I had to manually check which email I used for each login.