I have a 2020 iPad Pro (model A1387 or A837) that suddenly stopped charging, and I'm in a panic! I haven't backed up my data in over a year, and with all my important schoolwork and photos on there, it's crucial that I don't lose anything. We suspected a charging port issue and took it to Apple, but the technician hinted that it could be a battery problem because the port wasn't smoking. If I were to replace the battery, do you think that would help, even if the charging port is still not working? I just need to turn it on long enough to back up my data before getting a new iPad!
4 Answers
For sure! A pre-charged battery might help for a short time. You can also get a Qianli tail tester for about $20 to check your charging port. If Apple can't help, find a reliable local repair service. Let me know where you're located; I can recommend some good techs!
Honestly, have you tried wireless charging? Some iPads support that. Just a thought!
Replacing the battery could work temporarily if the new battery is charged. Just remember that new batteries don’t always come fully charged. If you go to a repair shop, explain your situation—some might be willing to remove the old battery and charge it for you. Apple probably won't do this, though.
Have you thought about asking Apple for a free repair? If the issue is a product defect, they might cover the battery replacement cost. Definitely try being polite when you ask! If they quote you over $200 for the repair, consider a third-party shop.
Exactly! Just be friendly and mention if it seems like a defect. If they agree, you're golden. If not, weigh the 3rd party option if it gets too pricey!
Yeah, but it sounds like they've already spent time trying different things, including taking it to Apple. Maybe the wireless charging isn’t an option here.