I've been having a real headache with my laptop lately. It started blue screening out of nowhere, and I suspect it might have something to do with a download I did from a sketchy website that I've used before. Initially, I thought it was just overheating, but after giving it a break for half a day, the problem persists. Even after rebooting, Windows sometimes fails to start up properly. I'm really worried about this situation. Does anyone have any advice on how to troubleshoot or fix this?
2 Answers
Yeah, check for mini dump files according to the AutoModerator's instructions. They’re essential for diagnosing the BSOD issues you’re experiencing. If you're not sure how to get them, just follow the steps outlined in the previous comments. It might take a bit, but it’s worth it for getting your laptop back to normal!
Do I need to make a new post for help once I have the dump files?
First things first, you’ll need to check for those dump files; they could really help figure out what’s causing your laptop to blue screen. If you can get into Windows (or at least Safe Mode), navigate to C:WindowsMinidump to see if you can find any files there. If you have some, zip them up and upload them to a file sharing site like Catbox or Mediafire. It's a great idea to have multiple dump files since they can provide more insight into the issue. Check out this guide to set up your system to create Small Memory Dumps in the future. Good luck!
Working on it now, thanks for the tips!