So, I was just chilling and watching TV when suddenly, the WiFi went out. I asked my brother what was up, and he told me his PC got hacked. I went to check it out, and there was this creepy green screen with letters shaped like a skull and crossbones. We're both freaking out because it seems like someone is deleting stuff, including his Discord account. We ended up unplugging the WiFi router, but we're lost on what to do next. Any advice?
2 Answers
If you have backups, I’d recommend doing a clean install of Windows. It pretty much wipes everything and is the best way to get rid of any viruses. Just make sure you have everything backed up!
The first thing you should do is forcefully shut down the PC by holding the power button. Just so you know, apps like Discord usually don’t lose data unless the hacker gets access to those accounts directly. So, make it a priority to reset passwords for any important accounts, like banking and Google. Better safe than sorry!
How can we reset the entire PC since we can only access the BIOS? He took out the hard drives, and everything seems normal now.