I'm having trouble with my Anker KVM switch that connects my headset, mouse, and keyboard to both a desktop PC and a laptop. My headset and mouse are working perfectly fine, but my Keychron Q1 Pro keyboard shows an "Error when requesting a device description" when connected through the KVM. However, the keyboard works flawlessly when I connect it directly to the PC or laptop. Any ideas on how to fix this?
1 Answer
It sounds like the KVM switch might not fully support your keyboard type, especially if it's meant more for basic peripherals. Some KVMs require that the keyboard emulation feature is enabled so it always appears to be connected. Are you using any additional hubs or just the KVM?
I believe the KVM switch is intended for use with additional USB devices. I checked, and it's the Anker KVM Switch 553. This problem just started happening about a week ago; before that, it was fine.