Hey everyone! I think I might have a virus on my PC. Lately, it's been acting weird—screen going black, taskbar freezing, blue screens when I try to open Task Manager, and once, it said there was no OS when starting up (that last one fixed itself after I powered down and restarted). Plus, my computer's super slow lately, and my antivirus isn't detecting anything unusual. Can someone guide me on how to uninstall and reinstall Windows?
5 Answers
If you're on Windows 11, look for the factory reset option. That might help, but it could also just be a sign of failing hardware. It sounds like you need to check the physical state of your components.
For a fresh start, especially if you're unsure about how harmful the virus is, the best bet is to use a USB drive to reinstall Windows. You can create installation media from another computer. Just follow the instructions on the Microsoft site to get Windows 11 onto the USB, boot from it, and install.
Sounds like it could be an SSD failure. Try replacing the SSD and follow this guide ([install guide](https://rtech.support/installations/install-11/)) for a complete reinstall. Before doing that, maybe check if your hard drive is healthy using something like GSmartControl.
Honestly, it sounds like you might be dealing with a hardware issue rather than a virus. The symptoms you're describing—like the black screen and taskbar freezing—are often linked to hardware failures, especially if you're seeing messages about no OS found.
I used to fix PCs, and your symptoms often scream hardware malfunction, especially if you're getting those OS errors and your antivirus is clean. I’d try booting into safe mode first to see if those issues persist. If they do, it’s more about the hardware than software.
Should I still attempt a re-install, or would it be better to take it to a tech support place?