I got a strange email this morning from Apple saying my account access has been denied, but I never requested anything! Now it says my account is locked and I can't recover it. I've tried the support pages, but they just lead me back to the sign-in error. How can someone lock my account without me knowing? Luckily I have another Apple ID, but this is really frustrating. Does anyone know how to unlock this account?
4 Answers
Did you have two-factor authentication enabled? If you were still using security questions, it might be hard to recover it, especially if there wasn't much tied to that account.
Are you sure the email is from Apple and not a phishing attempt? Always check the sender's address and avoid clicking links. If you followed any reset prompts, they might have accessed your account that way.
I got the same email too and didn’t request anything! Seems like it’s a common issue.
Yeah, it’s odd they won’t let you appeal this.
I received that email twice today around dawn. Something's definitely up with Apple.
Same here! Such a strange coincidence.
I don't think two-factor was on. Just a hassle since that's my main email.