I recently bought a 9800X3D from Amazon, but I'm worried because the original box seal was cut and replaced with new tape. After opening it, I didn't find any obvious signs of use, except for some discoloration at a sharp angle. It's also important to note that it's from Amazon Warehouse, which adds to my concern. I've shared some images of the chip on Imgur for reference. Should I keep it, or just return it to play it safe?
5 Answers
Honestly, I wouldn't be shocked if it's defective. A lot of times, people return used products after buying a new one. Check for any thermal paste residue or scratches on the chip. If it has discolored areas, that might be a red flag. If you spot any major flaws, better to return it and get a new one.
Since it's from Amazon Warehouse, that means it was previously returned. It's not surprising to find the seal cut and re-taped. You should be cautious because many people return products due to issues. Carefully inspect the chip for any scratches or signs of tampering before making a decision. If you're unsure, testing it out could provide clarity, but returning it for peace of mind is also a valid choice.
You made the right call! Always best to err on the side of caution with expensive parts like CPUs. If anything felt off about it, trust your gut and opt for a new one for peace of mind.
If it shows clear signs of being used, it’s probably safer to assume it was returned for a reason. Just because it looks decent at a glance doesn’t guarantee it’s in good working condition. If you're feeling uneasy about it, take the plunge and return it for something brand new. It's worth the extra cash to ensure you won’t run into issues.
Good instinct to consider returning it! Often, people sell items back to Amazon Warehouse that have issues. If you're seeing anything questionable, it’s totally reasonable to exchange it for a new one. Better to be safe than sorry, especially when it comes to pricey components.
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