Help! New PC Build: GPU Not Detected and Windows 11 Issues

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Asked By TechWizard93 On

Hey folks,

I recently built a PC for a friend, and I'm facing some really odd problems that I've never encountered before. Here are the specs:

- GPU: Sapphire Nitro+ Radeon RX 9060 XT
- CPU: Intel i5-14600K
- Motherboard: Gigabyte B760 Gaming X AX
- OS: Windows 11

The issues started right away when I couldn't get any display from the GPU. The monitor only shows something when I use the CPU's integrated graphics. I managed to install Windows 11, but during the setup and trying to log into a Microsoft account, I kept getting a "no internet connection" error, even with the Ethernet cable connected. Eventually, it connected once briefly, which helped me continue. However, when I attempted to install the AMD drivers, I received Error 182, saying no AMD hardware was detected.

Hoping a BIOS update would solve things, I went ahead and updated it successfully. But afterwards, Windows forced me to change my PIN, and once again, I got stuck due to the same internet connection issue. Now, I can't even access the BIOS; pressing Delete at startup results in a blank screen and I can't boot into Windows either!

This is my fifth PC build and I've never seen anything like this. Anyone have similar experiences or know how I might solve these issues? Thanks for your help!

1 Answer

Answered By BuildMaster_88 On

Based on your description, I'd lean towards a faulty motherboard as well. Definitely reset the CMOS if you haven’t already, and during the Windows installation, keep everything at default settings. If you keep running into issues, don’t hesitate to return it for a replacement.

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