Hey folks,
I'm about to kick off my first freelance gig as a DevOps engineer, and while going through the contract, I stumbled upon a clause that raised some red flags for me. It says that I (the Provider) must indemnify and hold the Client harmless from all losses related to any failure to meet the Client's or End User's satisfaction with my services. There are also some other specific clauses that I can accept, but this one seems like it could leave me open to unlimited liability just based on someone's satisfaction level. Is this type of clause common in B2B contracts, or should I seriously reconsider before signing?
Thanks for your help! By the way, I do have Professional Liability Insurance already.
1 Answer
Honestly, I'd strongly recommend getting a lawyer to look over that clause. It's great that you're doing your due diligence, but legal language can be tricky. A lawyer can tell you if this is standard practice or something you should be wary of. If they flag it, you can revise the clause or even decide against signing if it doesn't sit right with you. Better safe than sorry!
Thanks for the advice! I understand that I need legal clarity, especially since this is my first contract. Just wanted to get some community insights on what others have experienced with similar clauses.