Dealing with Repeated Ghost Touch Issues on My Apple Watch Ultra 2

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Asked By CuriousCat2023 On

I've had a frustrating experience with my Apple Watch Ultra 2, going through three units due to persistent ghost touch issues. Despite the usual fixes like force restarts and software updates, I find myself facing the same problem over and over. After each replacement, which I get through Apple Care, the watch works fine for about a month before the issues return. I see the touch screen becoming unresponsive, making it impossible to scroll, enter my passcode, or do much of anything. I know others have faced similar ghost touch problems, but my case seems particularly troublesome since these issues recur with brand new replacements. I'm even considering getting a refund and switching to a different model. Any tips or insights would be appreciated on how to handle this situation!

2 Answers

Answered By GadgetGal88 On

Are you restoring from a backup each time you get a replacement? That might be an issue if there’s something in the backup causing the ghost touch to stick around.

CuriousCat2023 -

Yes, I've restored from a backup every time. Just trying to figure out if that's causing the issue.

TechNerd99 -

Could be worth testing it out without the backup to see if the problem persists. Might help narrow things down!

Answered By TechNerd99 On

That sounds super frustrating! Everyone's experience can differ, but I’d suggest continuing to push for replacements. When you find a working one, don’t hesitate to keep it as long as possible. Sometimes, it just takes that lucky break! Good luck!

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