I've been stuck trying to resolve an issue with my Microsoft 365 Business account for two and a half years, and it feels like I'm hitting a wall with their support. I've tried connecting with a real person, but I only encounter bots that don't help. Despite not having access to my account, they keep charging me monthly, which feels unfair and frustrating. Has anyone had a similar experience, and what steps did you take to resolve it?
1 Answer
Wow, 2.5 years without access? That's pretty wild. It sounds like you should've just charged back the payments after a while. Not sure why you let it drag on this long. Better to have canceled earlier if you weren't getting any support.
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