Hey there! I'm trying to gauge the salary expectations for my role as an IT Coordinator in Australia since I feel like I might be underpaid. I recently started working at a large hospitality and hotel organization, and while my title is "coordinator," I'm doing a lot of L2-level technical work. My responsibilities include managing network infrastructure, working with an MSP on escalations, supporting keycard and phone systems, and handling Microsoft 365 tasks among other things. I have a Bachelor's in IT and certifications like CCNA and CompTIA A+. Right now, I'm earning $75k with potential for a raise soon. Based on my duties, what do you think is a fair salary range for my role? Any insights or personal experiences would be super helpful! Thanks!
6 Answers
If you’re doing the work of a systems admin while being paid as a coordinator, that’s definitely a red flag. Get a current salary guide and bring that to the table in discussions! You might be closer to $90k or even more, depending on your exact role and location.
In Brisbane, your salary seems to be on the lower end, but it varies significantly across cities. A base of around $85,000 seems reasonable for the responsibilities you're handling. Don't hesitate to do some market research and advocate for yourself!
You should check out the Hays Salary Guide for a clearer picture. From my experience, for your level of responsibility and depending on your city, you might be looking at $80-95k. If you’re in Sydney, you might be under market value. If you're in Brisbane though, it could be closer to a fair figure. If your workload is heavy, don't be afraid to ask for a bump!
Yeah, I live on the Gold Coast and salaries are often a bit lower here; around those figures you mentioned sounds about right!
From what you've described, it sounds like you’re somewhere between a helpdesk and a systems administrator role. Typically, I’d expect salaries in the $75-80k range, especially if you're working at a decent organization. Keep in mind that salaries can vary based on the company's size and structure, and benefits or bonuses might also play a part. It might be worth negotiating if you feel confident about your contributions!
Definitely consider that negotiation aspect! I think larger companies tend to pay more for similar responsibilities.
Honestly, you’re probably underpaid for the work you’re doing. In similar roles, I’ve seen salaries around $90k. If you’re the main IT person and coordinating with an MSP, that's a lot of responsibility! You deserve to be compensated fairly, especially with your background.
I agree, you should at least be getting $80k. The job market fluctuates, but you’ve got certifications and significant responsibility; aim higher!

For sure! If you have the right skills, the market should reflect that.