Hey everyone, I'm experiencing several frustrating issues with my Lenovo Legion 5 laptop, which has an AMD Ryzen 7 4800H processor and an Nvidia GeForce GTX 1660 Ti graphics card. I've been dealing with a lot of BSOD errors like "KERNEL_DATA_INPAGE_ERROR" and "KMODE_EXCEPTION_NOT_HANDLED," among others, and it seems to be getting worse. Sometimes the laptop shuts down unexpectedly and restarts without any warning. I've also started encountering issues with games like League of Legends and PUBG where the anti-cheat flags me due to these crashes.
To give you some background, these BSODs have been a problem for a few years, but they only occurred every few months until recently, when I tried using the Windows verifier, which led to a constant BSOD loop. I've run several diagnostic tools, updated the BIOS, and reinstalled the GPU drivers, but I'm still stuck with these frequent crashes and restarts. I haven't had much luck figuring out if my drivers are truly updated since Device Manager claims they're the latest. I suspect it could be a hard drive issue, but I'm open to suggestions. Also, I just updated to Windows 11, and while it helped with some gaming issues, the BSODs continue. I'm looking for any ideas or fixes you all might have!
2 Answers
I took a look at the dump files you provided. Based on the logs, it seems like there's a possibility of a memory issue, particularly with how your system relates to RAM and storage. While it's not exclusively about RAM, that tends to be the main culprit in these scenarios. If anything is overclocked or undervolted, try reverting it to stock settings. Also, consider testing the RAM sticks one at a time to identify if one is faulty.
First off, make sure to gather your dump files for a proper analysis of those BSODs. These files are crucial as they contain logs of the crashes. You can find them in the C:WindowsMinidump folder if you can boot into Windows normally or Safe Mode. Zip them and upload to a file-sharing site like catbox.moe or mediafire.com since many others tend to get blocked. It's better to have multiple dump files for accurate troubleshooting!
That makes sense! I’ll try swapping out the RAM sticks to see if that fixes the issue, and I’ll check on the overclock settings. Thanks for the advice!