I recently had my Galaxy A9 tablet stolen. I can see its location, but it's encrypted and asks for a six-digit PIN to reveal the details. Is there a way to bypass this PIN or reset it to track my tablet?
3 Answers
Unfortunately, there’s no way around that PIN without getting in touch with Google support, which might not be super helpful.
You might try the remote wipe option. It will clear all data on the tablet but can help you track it down without needing that PIN, as long as you still have access to your Google account.
I think they might have already wiped it because it shows my Google account is logged out.
That’s a bummer, but it seems the only route to go is Google support, since there's no other way around that PIN.
Yeah, Google support usually won't do much in these situations.