I've got a LOQ 15ahp8 laptop that isn't charging anymore. The charging cable connects but isn't providing any power. I even sprayed both the cable and the charging port (it's not a USB port, so I'm not sure what type it is) with compressed air, but I've tried multiple outlets and still no luck. I'd appreciate any advice on what to do next!
3 Answers
It looks like your charging connector isn't USB-C, which might be causing the issue. If it’s some other type, it might be worth checking if it's damaged or if the cable itself is faulty. Sometimes those round barrel plugs can be tricky!
It might be a good idea to check the battery settings as well. Sometimes, laptops charge slowly if they're turned on while in use. Have you noticed if it charges at all when the laptop is off?
Yeah, it did charge when I turned it off, but now it's back to not charging when it's plugged in.
Have you tried charging with a USB cable or a different charger? It can sometimes help to see if the issue is with the charger or the laptop itself.
I'm not sure if a USB cable would work for my setup.
I tried my iPhone charger, but that didn't help either.

Got it! So it's probably not getting enough power from my usual charger.