I've connected Claude to my Google Drive and I have several Word documents stored there. However, when I ask Claude how many files it can access, it tells me there are no files available. What settings do I need to adjust for Claude to access my files?
3 Answers
Did you check the integration setup instructions? There’s a helpful document that might clarify things for you. It has various troubleshooting tips and setup advice. Here’s the link to the document I found: intercom.help/anthropic-6f71807d7c3e/en/articles/10168395-setting-up-integrations-on-claude-ai.
You’re not alone! I had trouble too. Claude found only a handful of files, and specific searches didn’t yield results. It seems like it struggles with manual filters right now.
It sounds like Claude might not be properly linked to your Google Drive account. Make sure you've allowed it the necessary permissions. Also, I’ve noticed that in some cases when I shared files, they just randomly ended up in the trash! Double-check your sharing settings and the trash folder just in case.
I heard a similar thing happen with another app; it ended up deleting files it thought were 'not needed.' You might want to triple-check that nothing is being removed accidentally.