I just bought a new iPhone 16, but I'm stuck because I can't use it without my old phone. My old phone is broken, and I need it to access my Apple account. I'm frustrated that there's no option to send a verification code to my Apple account email. It only sends the code to my old phone, which is completely useless! Why isn't there a backup option for situations like this? Does anyone have any advice or solutions?
2 Answers
Did you port your old number to the new phone? That might help you get it set up. If you haven't, contacting your cell provider could be a good first step to see what options you have.
I ran into a similar issue when I accidentally washed my phone last week. It's super annoying! The best solution is to reach out to your cell provider to see what they can do about restoring access to your account or changing the verification method.
Okay, I need to sort this out today. Can you tell me how the porting process works?