An employee who worked from home recently left our company for a new job, but they are now refusing to return the company laptop. They've indicated they only want us to send a prepaid shipping label instead of returning the laptop in person or allowing us to send a courier. We've offered to meet in a public place or send a courier to pick it up at their convenience, but they are adamant about the label. I'm wondering what options we have, especially since involving the police seems questionable—it might be seen as a civil matter. Does anyone know why they might insist on the prepaid label?
5 Answers
Sending them the prepaid label might be your easiest solution. They could be worried about being charged later if they return it without that. It's probably a hassle for them to meet or allow a courier pick-up, especially if they’re busy with their new job.
Try to see if you can remotely disable or lock the laptop. That way, if they still refuse to return it, you can prevent any further access. But beyond that, HR should really take the lead on this issue.
Just a heads-up, if the employee doesn't return the laptop, you could potentially deduct its value from their final paycheck, depending on what their contract states. But check with HR first to avoid any legal troubles!
If they keep refusing, you might want to be more assertive. Let them know that if they don’t allow the courier to pick it up, you’ll have no choice but to report it as stolen. A laptop is worth enough that it could become a police issue if it gets serious.
Honestly, this is more of an HR and legal situation than an IT one. I think it would be best for your company lawyer to handle it going forward. They will know the best course of action without risking company policies or potential legal issues.
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