I'm trying to set up a new app, but I'm stuck in a frustrating situation. I thought I had closed my account a couple of years ago, but when I attempt to create a new one with my email, I get an error saying an account already exists. However, when I try to log in, I'm told that no account matches that email. It's like I'm caught in a loop! Any suggestions on how to resolve this?
4 Answers
It sounds like you're in a tricky spot! One workaround is to create a new account using a slightly modified version of your email. You can try using [email protected]. The part after the '+' is treated as unique by the service, but most email providers will send it to your regular inbox. This way, you can have multiple accounts without issue.
I'm really sorry you’re having trouble logging in. I found this article that might help with account recovery: https://go.aws/45QaA4B. If you still can’t get in, you might want to reach out to the Support team through this contact form: http://go.aws/account-support.
Sure, creating a new email is an option, but that’s not ideal if you’re trying to use your primary email. It’s frustrating that your old account seems permanently locked. Is that really the solution?
If all else fails, you could just create a whole new email. That should solve the account creation issue without the hassle.
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