I was using Discord to look for players in Rust when someone sent me what I thought was a link to their Steam profile so I could add them as a friend. Unfortunately, it turned out to be a trick, and they hacked my account. They changed my email and password, and now I'm logged out everywhere. I'm having a really hard time getting my account back because it says I've exceeded the limit for login attempts. I can't even do the account recovery process. If anyone knows how I can resolve this, I would really appreciate your help!
3 Answers
It's rough that they deleted your Steam Guard. You should definitely explain that to Steam when you contact them. They might ask for other verification methods to help you recover your account.
Try to call Steam support if you can! They usually ask about your recent purchases, like values from your PayPal or credit card to verify it's really you. Also, enable Steam Guard once you've got your account back to prevent this in the future!
You really need to get in touch with Steam support directly. The regular account recovery process isn't going to work for you right now. They're the only ones who can help you regain access. It's crucial you contact them via email or their contact form, especially since the hackers have changed your email.
Yeah, it can be frustrating, but don't lose hope. Just remember to provide all the necessary details to Steam when you reach out.
Definitely! Just be prepared to share any ID and the info they ask for—it can make the process smoother.