Why is my Xbox app saying I’m offline when I’m connected?

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Asked By GamerGal92 On

I'm having trouble with the Xbox app. Every time I try to start it to download Sea of Thieves, it gives me an error message saying I have no internet connection (error code: 0x800704cf), even though I'm definitely connected to the internet. Any ideas on how to fix this?

2 Answers

Answered By NetNerd88 On

Make sure your internet is actually functioning. If it works fine on other devices, it might be an issue with Xbox services. This kinda thing happened more often in the past, and sometimes you might need to clear some cache to fix it.

Answered By TechWhiz47 On

First off, try power cycling all your network gear—modem, router, any switches, and of course your Xbox itself. Sometimes a simple reset can clear up whatever’s causing the issue.

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