I've been experiencing an issue where my laptop disconnects from the internet whenever I try to play games while in my room. The disconnections happen after about 5 to 10 minutes of playtime. It's worth mentioning that my Wi-Fi works perfectly fine on all other devices, so I don't think it's a Wi-Fi issue. My laptop is new, specifically bought for gaming, so this situation is pretty frustrating. I would really appreciate any advice on how to fix this. Please, no rude or sarcastic comments—thanks!
2 Answers
It sounds like your gaming laptop might be overheating, which is a bummer given you bought it for gaming. Check the temperature; if your room is too hot, consider cooling it down a bit by opening a window or using a fan. Overheating could cause performance issues, including disconnects.
It seems like you're losing the internet connection specifically, while your device stays powered on, right? This likely points to a problem with your laptop's network interface card (NIC). I recommend checking for any driver updates for the NIC. Also, are you using Wi-Fi or Ethernet? If you can access your router’s admin panel, look for any logs that might indicate what’s happening during the disconnections.
Yes, it says I lose internet but the device stays connected. I'm on Wi-Fi, and I can check with my dad about the router admin panel. I'll also look into updating those drivers, even though it's a new laptop.
My room feels fine and the laptop doesn't seem hot either. Do you think it would still help to cool the area more?