How Can I Prepare for a New IT Support Role in Two Weeks?

It's totally normal to feel anxious about all these changes, especially with a newborn! Just remember that the company hired you knowing your background and your willingness to learn. Focus on getting comfortable with the basics of GCP and MacOS. Start with small, manageable goals to learn about OKTA and Jamf as well. You'll pick up bash pretty quickly once you get your hands dirty, and if you have a solid foundation, you can definitely apply what you know in other environments. Just take it one step at a time!

You're stepping into a fantastic opportunity for growth! If you're already comfortable with Powershell, transitioning to bash shouldn't be too daunting. There’s definitely some overlap between the two. Also, consider picking up a little bit of Python or tools like Ansible to enhance your skill set further. As you familiarize yourself with the new systems, you’ll find that much of what you've learned will help you adapt quickly. Enjoy the learning journey!

First off, congrats on the new job and your baby! That’s a lot of big life changes all at once. Don't put too much pressure on yourself to know everything right away. Instead, dive in, take thorough notes, and don't hesitate to ask questions. They want you to succeed, so use the first few weeks to learn and absorb as much as you can. Trust that your existing skills will help you adapt, and good luck!