I have a gaming laptop that's been running smoothly until recently when I've started to experience random reboots while using the Opera GX browser. I checked the dump files with WinDbg, but I'm not very tech-savvy, so it's a bit of a challenge for me. In total, the system has rebooted five times without a BSOD; it just shows a message saying, 'your system ran into a problem and needs to restart.'
One of the errors I saw was a SYSTEM_SERVICE_EXCEPTION (0x3B) with an exception code indicating an access violation. This seemed to involve the process 'opera.exe' and the 'Wof.sys' driver. On the other occasions, the error was a PAGE_FAULT_IN_NONPAGED_AREA (0x50), which suggests an attempt to execute invalid memory.
The common link in all cases appears to be the Wof.sys driver and that the crashes happen only when using Opera, not while gaming or doing other tasks. I've recently uninstalled Opera, but I can't be sure if it was the cause. My system drivers are all updated, and I checked my hard drive health as well, although it shows as RAW in recovery mode. I need some help determining the next steps to resolve this issue!
1 Answer
It sounds like you might be dealing with a memory-related issue. A good starting point would be to disable hardware acceleration within Opera, as that could conflict with your display driver and lead to these kinds of reboots. Let me know how that goes, you might want to consider reinstalling Opera and testing it again after making that change!
I recently uninstalled Opera since I can't risk random restarts while studying. I can't recall if hardware acceleration was enabled previously, but I had GPU scheduling turned off in Windows settings. I’ll definitely try your suggestion when I reinstall Opera, it's my favorite browser!