I'm having an issue where my phone's battery percentage doesn't increase at all when it's charging, unless I completely power it off and ensure that any other devices sharing the outlet are turned off too. Could this be related to the battery, the charger, or the outlet itself?
2 Answers
It sounds like you've got a tricky situation! First, try plugging your charger into a different outlet to see if that helps. If the problem continues, you might want to test with a different charger to rule out a faulty one. If nothing changes, it could be an issue with the battery itself. Good luck!
Hey, what kind of charger are you using? Where did you get it from? If it's the stock charger that came with the phone, you might want to check its specs too to see if it matches your phone's requirements.
Yeah, it's the original Tecno charger that came with the phone. Do you think I should explore getting a different one?