I recently got a new laptop and a wireless mouse. When I transferred data to my laptop, I think there might have been some confusion because my mouse isn't working for the laptop. I plugged the USB dongle into the laptop, but the mouse only moves the pointer on my desktop. What's going on? How do I fix this?
5 Answers
It sounds like your mouse might be set to the wrong mode. Check the bottom of the mouse for a switch that toggles between Bluetooth and 2.4GHz. Make sure it's set to 2.4GHz to work with the USB dongle you plugged into your laptop.
It could be a Logitech mouse, right? They have this feature allowing one device to control multiple computers. If that's the case, confirm that it's not set up for the desktop. You might need to disconnect the Bluetooth connection on your desktop to switch back to using it with your laptop.
You could have also unplugged the wrong dongle if you have other wireless devices connected. Some mice can work with both Bluetooth and a USB dongle, so check your settings on the desktop to see if it's still connected via Bluetooth.
You might have paired the mouse with your desktop via Bluetooth. Try deleting the pairing on your desktop and see if it works on your laptop after that. It should be ready to connect to the laptop without any hassle.
Are you certain it’s the right USB dongle? I had a similar issue before when I accidentally mixed up the dongles of two different mice! Double-check just to be sure you didn’t swap them.
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