I made a mistake while trying to add money to my Apple Cash, and accidentally added $500 to my Apple account. I've never used Apple Pay, so I didn't realize that's where my money was going. When I reached out to customer service, the representative said they could process a refund since I haven't spent any of it. However, she mentioned that I would receive a response regarding my refund request within 24 to 48 hours. I'm wondering what the likelihood is that my request will be approved, given that it was clearly an honest mistake and I haven't used the funds at all.
3 Answers
Yeah, you should report the issue through the Apple support site to get your refund processed. Just make sure to wait for their approval. Honestly, I've had similar experiences, and as long as you followed the correct steps, you should be fine! Good luck!
Make sure you don't spend or subscribe to anything using that account. If you avoid that, your refund should definitely get approved without any hassles. Once you submit a refund request for unused funds through Apple Media Services, it typically goes through if you haven't spent it.
Just a heads up, Apple Pay is just a payment method linked to your card, so you wouldn’t add money there directly. It sounds like you meant to add it to your Apple account. Now that you've reached out, you just have to wait for their response. Generally, they should handle honest mistakes like this fairly well.
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