I'm looking for insights on how different teams manage the termination process for employees, specifically regarding tracking their access and data after they've left the company. I handle this by maintaining several Excel spreadsheets, which can get quite tedious. I'm trying to streamline my tracking process, but I'm wondering if there are better tools or systems out there that help track terminated users in a more efficient way. Additionally, I'm working with upper management to establish data retention policies before permanently deleting any accounts, especially if no special request has been made.
4 Answers
It's crucial for HR and management to define clear retention policies. At my previous jobs, mailboxes and home folders were transferred to supervisors for access post-termination, and it was then their responsibility to manage that data.
We utilize GDPR guidelines to manage data retention efficiently. When someone leaves, their manager gains access to necessary data for a month, which keeps things organized. We rely heavily on team mailboxes, making it easier to manage customer-facing emails.
In our organization, we automate the termination process pretty well. We use a third-party backup service for emails, files, and calendars. When an employee is terminated, we set their password to a random string, block their sign-in, and invalidate all their active sessions. Their manager gets access to their OneDrive and emails for a month before we delete the account. This whole process is handled by scripts that kick off based on the HR system's updates about the employee's last working day.
We have a more manual approach where termination is linked to our HR system. Once an employee is terminated, we disable their account, remove them from application groups, and inform necessary stakeholders about their exit. After 30 days of inactivity, we evaluate accounts and decide on deletion.

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