I recently bought a second-hand gaming PC and as soon as I connected it, my main Discord account, which has been active since 2016 and hasn't had any issues, got suspended for 'ban evasion.' Everything was fine until I started using this new PC. The Wi-Fi USB dongle I'm using is brand new, and I only have two accounts—both for testing admin settings on my servers, nothing shady at all. I suspect this is a false positive; perhaps the previous owner had a banned account or IP linked to this hardware. Has anyone encountered a similar problem with a used PC? What steps did you take to resolve it? Thanks in advance!
3 Answers
You've got to keep trying, though! It can be frustrating, but persistence might pay off. I know someone who managed to get their issue cleared up after a lot of back-and-forth. Keep sending in your proofs, and you might find someone who can help!
Honestly, Discord is pretty understaffed and you might just hit a wall here. I've been falsely flagged for various reasons myself and found that reaching out just results in generic bot replies. Unless you have a contact at Discord, it can be really tough to resolve these types of suspensions.
It sounds like your new PC has some hardware IDs that are linked to a banned account. Discord tracks these IDs, so when you logged in, their system assumed you were trying to evade a ban. The best course of action is to send a ticket to Discord with your receipt to show you recently purchased the PC. It’s critical to provide proof to get your account unlinked from the previous owner’s issue.
That's true! Sometimes it can just take a bit of luck and getting the right person to see your case.