I've recently changed my phone number and my old iPhone SE broke, so I ordered a new iPhone 12 to transfer my data. Now, I'm trying to sign back into my Apple account, but I'm stuck. I used to access my account with an old phone number and a credit card that are no longer active. When I attempted recovery, I selected options for not having access to my devices and phone number. Apple directed me to provide a new phone number for a text message, but they also mentioned they'd send an email to my iCloud, which I can't access either. I'm really confused about how to proceed. Will the instructions for recovery be sent to the new number I provided? Or do I need to visit an Apple store? I want to avoid spending more money on fixing my old phone, but I'm worried about losing this account, especially since I had to sacrifice an Apple account in the past. Can anyone help?
1 Answer
You can check your account recovery status at iforgot.apple.com. Just enter your username (email) and the old phone number. Don't worry; you won't need the original phone number to check the status. This will help you figure out what's going on with your recovery.
Will it send me a text when it's ready for recovery? Then I could sign back into my account, right?