We're trying to keep the firmware current on a fleet of HPE DL380 Gen10 Plus servers, but firmware upgrades are failing catastrophically on the MR216i-A and MR216i-P HBAs. Our failure rate is around 80%, and we've already had to replace at least nine cards. HPE documents this as a rare issue, but it's happening far more often in our environment. We have 15 hosts with three HBAs per host, so replacing cards is becoming a major hassle. Has anyone experienced the same problem, or found a reliable way to update the firmware without bricking the controllers?
1 Answer
The fact that you have three HBAs in each of 15 systems is important context. I’d also verify that the replacement cards are the exact supported MR216i-A or MR216i-P part numbers and that the firmware bundle matches the server generation. If HPE is calling this rare while you’re seeing roughly an 80% failure rate, the hardware or firmware batch should be investigated rather than treating every failed card as an isolated incident.
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