My Razer BlackWidow V4 X suddenly started behaving strangely while I was watching a video. It seemed to trigger screen-printing and caused unexpected browser behavior, such as opening links in new tabs. After restarting the computer, I discovered that several keys no longer register: P, Space, [, ;, comma, period, slash, and the entire number pad. I've restarted the computer, checked Sticky Keys and Filter Keys, tried the keyboard shortcuts involving Fn, Num Lock, and F11/F12, updated and reinstalled the drivers, and changed a Windows setting from 3 to 1 based on troubleshooting instructions. None of that helped. Could this be a stuck modifier key, debris or liquid contamination, or a failing keyboard?
1 Answer
The combination of several unrelated keys failing, including the whole number pad, points more toward a physical keyboard problem than a driver issue. A spill, food debris, or a damaged internal key matrix can affect groups of keys at once. Test the keyboard on another computer if possible, and test a different keyboard on this computer. If another keyboard works, clean the affected board only while it is unplugged; if the problem remains, replacement may be more practical than repairing it.
That makes sense. I’ll test another keyboard first and then decide whether cleaning or replacing this one is worthwhile.