I was in the middle of a factory reset on my laptop when the power went out (it doesn't have a battery). Now I'm stuck with a blue screen that won't load into Windows, and the stop code says 'CRITICAL_PROCESS_DIED'. It tries to boot into Automatic Repair, but that doesn't fix anything. I've attempted the factory reset again, and even tried startup repair, but nothing works. I also ran DISM and sfc commands, but they failed as well. I attempted to use boot media for a clean install, but my laptop crashes and powers off instead. What can I do to fix this?
2 Answers
To diagnose the blue screen problem, getting dump files is essential. If you can access Windows, or even Safe Mode, check for any crash logs in C:WindowsMinidump. If you can find any dump files, zip them up and upload them to a file sharing site. This will help in analyzing the source of the BSOD. If you're not able to find any files, you might need to change your crash dump settings to 'Small Memory Dump'.
It sounds like you're dealing with a pretty tricky situation. Losing power during a reset can corrupt the reset process itself, and it often leads to issues like this. I recommend going for a clean install of Windows when possible. You might want to try creating a USB installation media on another computer if you can. Make sure to use a reliable tool to create the bootable drive because that can make a difference too.
Yeah, I tried the boot media option, but my laptop crashes even when I try to use it. Is there a specific way to create the USB drive?