This blue-screen error first appeared while I was playing a game. Since then, the computer has become unstable, sometimes getting stuck in a boot loop and other times crashing a few minutes after Windows starts. I've already updated Windows, reinstalled the graphics drivers, and disconnected my peripherals, but the problem continues. What should I check next to identify and fix the faulty driver?
2 Answers
This error can happen when an older or incompatible driver tries to access memory directly. Disconnect unnecessary USB devices and hubs, then reboot. If the crashes continue, try Safe Mode and temporarily disable or update drivers for devices such as Bluetooth and Wi-Fi. Those drivers are worth checking alongside the graphics driver.
The 0xE6 code usually isn’t enough to identify the exact driver. You’ll need the crash dump files, especially if the system can boot long enough to create them. If it crashes immediately, start Windows in Safe Mode, then inspect the dumps with WinDbg or have someone analyze the files. The dump should point to the driver responsible.
Where can I find the dump files, and what’s the best way to open them for analysis?