Windows PC Randomly Restarts Even at the Login Screen—What Should I Check?

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Asked By MellowPine47 On

My Windows PC keeps restarting on its own, including while sitting at the Windows login screen before anyone has signed in. After some restarts, Windows says the sign-in option is temporarily disabled because of too many incorrect attempts or repeated shutdowns, even though no incorrect password was entered. I also saw a recovery message saying the device encountered a problem and could not be repaired, with a reference to C:WindowsSystem32LogfilesSrtSrtTrail.txt. Startup Repair, System Restore, Startup Settings, and Safe Mode have not solved the problem, since the computer restarts again afterward. The keyboard lights briefly turn off and back on during each restart. Could this be caused by failing hardware, overheating, drivers, damaged Windows files, storage problems, or malware? What diagnostics should I run to identify the cause?

5 Answers

Answered By BrightOtter6 On

The behavior could be caused by damaged Windows files or a failing SSD. Back up important personal files as soon as possible, then check the drive's health and consider reinstalling Windows if the hardware passes testing. A reinstall will not fix an SSD that is beginning to fail, so test the drive first if possible.

Answered By SilverKite52 On

Open SrtTrail.txt from the recovery environment and read the repair details. It may identify a specific driver, boot file, or disk-related problem, although the log is not always conclusive. Also run the available disk and system-file checks from recovery rather than relying only on Startup Repair.

Answered By CedarFox88 On

Check Event Viewer for errors immediately before each restart. Look under Windows Logs for System events, especially unexpected shutdowns, hardware errors, driver failures, or storage warnings. The exact event details may help distinguish a software crash from a power or hardware problem.

Answered By AmberWillow19 On

The keyboard lights switching off and on suggests the whole machine is restarting rather than merely logging Windows out. That makes a power, motherboard, memory, overheating, or other hardware fault worth investigating. Run memory and hardware diagnostics, disconnect unnecessary peripherals, and test with stable power before focusing only on malware.

Answered By QuietMarble21 On

Since Safe Mode also restarts, a normal startup program is less likely to be the cause. Hardware, overheating, power delivery, storage failure, or low-level drivers become more likely. Check CPU temperatures and cooling, make sure the fans are working, and inspect that the CPU cooler is mounted correctly.

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