Why Can’t Repair Shops Fix My PC’s Random Crashes?

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Asked By TechieJoke123 On

I've been having a really frustrating issue with my computer. Lately, it just crashes or restarts randomly after I brought it to a local repair shop. They initially said everything was fine, but later changed their tune after a second look and said I needed a new CPU. I replaced the CPU with a Ryzen 5800XT, and it worked okay until I tried playing games, leading to frequent BSODs and freezes. I've updated my BIOS, GPU drivers, and even ran Memtest86, but the problem persists. I took it to Micro Center and they couldn't replicate the issue, even after doing power tests. I'm starting to wonder if my PC is a lost cause or if there's something those repair shops might be missing? Here are my specs: Motherboard: MSI B450 Tomahawk, GPU: EVGA 2070 Super, RAM: G.Skill Trident Z 16GB, and PSU: Seasonic 650W.

3 Answers

Answered By CrashDumpGuru On

You really need to analyze the dump files for those BSODs to diagnose the problem accurately. If you can get into Windows, check out the C:WindowsMinidump folder for crash logs. Zipping those files and sharing them can give you a clearer idea of what's going wrong. If you don't have any dump files, try following a guide to set your system to create Small Memory Dumps—it can really help troubleshoot.

Answered By CuriousQuest91 On

Sounds like your issue could be related to power delivery. Have you considered that your home's power might not be stable? A good Uninterruptible Power Supply (UPS) can help with that. Also, if a repair shop charges you for a fix that doesn’t work, make sure to ask for your money back!

Answered By ReinstallWiz On

Before diving into hardware replacements, a good first step is to reinstall the Windows OS. This helps rule out any software issues you might be facing. Just remember to back up your data first before doing that!

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