The tap-to-pay feature on my iPhone 15 Plus suddenly stopped working one day and hasn't worked since. Has anyone had this fixed before, and can Apple diagnose or repair the NFC hardware?
3 Answers
Try restarting the phone first, since a temporary software issue can sometimes affect contactless payments. If that doesn’t help, make sure iOS is updated and test more than one payment terminal or card.
A sudden, persistent failure sounds like it could be a hardware problem, especially if restarting and basic software checks don’t help. An Apple Store or authorized repair provider should be able to confirm that.
Apple can run diagnostics on the NFC system and repair the phone if the hardware has failed. The cost may be significant if the phone is out of warranty and you don’t have AppleCare+.
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