I have a NetApp file share mapped to users through Group Policy. Recently, a user created several folders on the share, but another user could not see them. The folders are located inside a parent directory that the second user can access. Inheritance is enabled on the parent, and the user appears to have permissions on both the parent and its child folders. What could cause the folders to be invisible despite the permissions appearing correct?
4 Answers
Try sending the user the complete path and have them paste it into the Windows Run dialog. If they can open the folder directly but cannot see it while browsing, that points more toward Access-Based Enumeration, a hidden attribute, or a display issue than a basic access-denied problem.
Make sure the folders were not marked Hidden in Windows Explorer. That can make them appear to be missing even when permissions are fine. Offline Files could also cause stale or inconsistent listings, although that does not seem to be configured in this case.
Check whether Access-Based Enumeration is enabled on the share. It can hide files and folders when the user lacks the required permissions, even though they can browse the parent directory. Also verify that inheritance was not blocked on the specific folder and that the effective NTFS and share permissions are what you expect.
Review the security entries on the exact folders, including any explicit deny permissions and whether inheritance is actually active at each level. Avoid granting Full Control unless it is genuinely required; narrower permissions make unexpected access behavior easier to troubleshoot.
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