My CyberPower PC running Windows 11 has started losing its Wi‑Fi connection repeatedly. It originally happened only at my parents' house, but now the computer struggles to stay connected to any Wi‑Fi network. Restarting the PC and restarting the available Wi‑Fi sources hasn't helped. I've heard that uninstalling and reinstalling the Wi‑Fi driver might fix the problem, but I'm not sure how to identify and install the correct driver. What troubleshooting steps should I try first?
2 Answers
Since this is happening on multiple networks, the problem is more likely the PC’s Wi‑Fi adapter, driver, or signal environment than one particular router. First, open Device Manager, expand “Network adapters,” and note the exact name and model of the wireless adapter. Download its Windows 11 driver from CyberPower’s support page or the adapter manufacturer’s website before uninstalling anything. Then uninstall the adapter in Device Manager, restart the PC, and install the downloaded driver. Also check whether the adapter is overheating or has a loose antenna, and try connecting on both 2.4 GHz and 5 GHz if those options are available.
A Wi‑Fi analyzer can help identify weak signal or channel interference, but if your apartment provides the network and you don’t have an Android phone, you can skip that step. Windows can show the connection’s signal strength, and testing the PC close to the access point is useful. If it still disconnects nearby, try a temporary USB Wi‑Fi adapter or wired Ethernet connection. If the USB adapter works reliably, the built-in adapter or its driver is probably the issue.
The network is provided by my apartment, so I can’t change the router settings. I also don’t have an Android device, and this only started happening recently even though I’ve lived here for years.