I'm trying to transfer photos from a Sony Cyber-shot camera using a USB adapter, but Windows 11 now shows "D: is not accessible. Access is denied." The adapter worked several times before, so I'm not sure what changed. Disk Management reports the drive as "Healthy (Active, Primary Partition)."
I tried following tutorials that suggested using the drive's Security tab, but that tab doesn't appear in the properties. The same error happens on another Windows 11 laptop, and Recuva didn't help either. Is there another safe way to access or copy the photos without risking the files?
1 Answer
Since the same error happens on two computers, the problem is probably with the camera’s memory card, the USB adapter, or the camera’s USB connection rather than Windows permissions. “Healthy” in Disk Management only means Windows can detect the partition; it doesn’t guarantee that the files can be read.
Try removing the card from the camera and using a different, reputable card reader or adapter. If the camera supports USB file transfer, connect the camera directly with its data cable and keep it powered on. Also check whether the card has a physical lock switch. Avoid formatting, initializing, running repair commands, or repeatedly attempting recovery until the photos are safely copied, since those actions could make recovery harder.
The camera is a Sony Cyber-shot, and I’m using a USB adapter purchased online. I’m running Windows 11 Pro, version 25H2. I can provide screenshots of File Explorer and Disk Management if needed.