I'm currently looking into our security awareness training options and wanted to gather some insights. Previously, I've worked with KnowBe4 and Proofpoint, and while they had their benefits, they also came with some frustrating limitations, especially regarding LMS integration, phishing simulations, and reporting accuracy. It seems like vendor demos can be impressive, but once implemented, the reality might not match expectations. I'm interested in learning how others choose their training vendors. What key features or pitfalls should I look out for? Do you have any recommendations for vendors you like or would you switch if you had the chance? Just looking for genuine feedback here!
8 Answers
I loved using KnowBe4 in a previous role, so I’m curious to hear what others think about it. Any feedback?
Huntress and Curricula really check all the boxes for me. They don’t integrate with third-party LMS, but the built-in monthly reports are pretty solid. Unlike other platforms I’ve used before, I don’t feel the need to tweak it constantly. I’d recommend giving them a trial — if you use 365, it’s a no-brainer!
Totally agree with you. I've also found the setup to be super easy and my team actually enjoys the training content.
About a year ago, MetaCompliance offered a two-week trial that was super helpful. It was a great way to experience the admin and user interfaces before committing. They have a lot of language options, good phishing modules, personalized training uploads, and decent reporting.
We currently use caniphish.com for our training needs.
I’ve been using PII Protect mostly because my helpdesk vendor offered it as a bonus. The content is a bit basic, but there are some gems in there. Their phishing simulations have a variety of messages you can test with, though customization isn’t an option. Reporting is quite good!
I can back that up. They have dependable features and regularly update the content.
Who exactly is your audience for the training? If it's general users, I’ve had great results using Ironscales and Curricula (with Huntress). They really tailored their approach well.
While I don't have personal testing stats, I've always enjoyed the Mimecast training videos. They were engaging and informative.
We're satisfied with Arctic Wolf overall. They handle the training management, which saves me a ton of hassle. The training is generally good, although some materials can be a bit cheesy, which seems common among training vendors. Their phishing tests are top-notch, but don't count on the reporting feature being very useful — it only generates reports without any action.
I second that! My team felt like they learned something valuable instead of just clicking through the process.