Hey everyone! I've been troubleshooting a BSOD (Blue Screen of Death) that keeps showing up with a WHEA_UNCORRECTABLE_ERROR (code 124). My PC has been crashing intermittently for a while now, and I've put a lot of effort into finding the root cause. I stress-tested both my CPU and GPU, tried memtest86 overnight with no issues, and ran several command prompt scans without any luck. The crashing stopped for about six months after using DDU but has unfortunately returned. The errors happen even in safe mode, which makes me think it's likely a hardware problem. I'm considering replacing my graphics card and processor next. What do you all think? I have two minidump files from the crashes that contain error codes and other details, might be helpful if anyone wants to look them over!
2 Answers
To get a better grasp on those BSODs, you need to check out the dump files. They usually contain the crash logs essential for analysis. If you can boot into Windows or Safe Mode, take a peek in the C:WindowsMinidump folder for any dump files. Then zip them up and upload to a file-sharing site (Catbox or MediaFire work well). More dump files mean better insights, so if there’s only one, consider adjusting your settings to create small memory dumps. Check out a guide on creating dump files if you're unsure!
Looking at those error codes, it seems like you're dealing with a device driver issue—specifically pointing to a potential problem with your NVMe SSD. This type of error usually means the NVMe driver reports the issue, suggesting that your SSD or possibly the motherboard is the culprit. Check for overheating, ensure the firmware is updated, and also try reseating the SSD. A faulty SSD is a common problem, so it's worth investigating!
I've checked the SSD's temperature, and it’s running fine. The firmware is updated, and it's properly seated. I even used CrystalDiskInfo, and it reports the SSD’s condition as 91%. I'm not sure how reliable that test is, what should I do next?